PCME-US factory-trained experts are available at our Raleigh, NC office to provide service on hardware and to answer your application questions.  B3 Systems (our parent company) is a field services company with a staff of technicians who are available to provide a range of field services from installation to regular maintenance and troubleshooting.

 

Commissioning/Startup.  As an option, PCME will send a technician to your facility to commission the PCME monitoring system.  We will establish the proper instrument sensitivity, scaling, and alarm points.  We will also ensure that the PCME devices are communicating with external devices (PLCs, PCs, modems, etc.).  While on-site we will conduct a training program for your employees covering the sensor operation, data reporting, and regulatory issues.

 

Process Integration and Data Systems. B3 Systems has a staff of industrial communications experts and PLC programmers that have experience with integrating PCME products into various PLC and plant DCS networks. We can offer a wide range of choices for communication from simple analog or RS232 to Modbus or Ethernet. We can integrate information from your baghouse control system or provide a PLC to upgrade your baghouse cleaning controls. We also offer a data acquisition system that provides reporting using MS Access®. 

 

Baghouse Cleaning Control Integration.  For pulse-jet cleaning systems, B3 Systems offers a range of services to integrate PCME sensors and give you better control of your baghouse.

 

Service Contracts for MACT Compliance. Our integration services allow us to get secure, remote access to PCME sensor data, configuration parameters, and diagnostics. This allows us to evaluate the operation of your baghouse monitoring system and to conduct periodic setup procedures required by MACT.

 

Repairs. Sometimes products can become damaged in harsh plant environments. We maintain a service center here in the US with factory-trained personnel and a stock of replacement parts.

 

Technical Support. Our experts can help you with product installation and application questions. Just send questions to support@pcme-us.com or call (919) 876-7574 or (919) 790-9090.

 

 

PCME-US is a division of B3 Systems, Inc.

B3 Systems, Inc. is an independent distributor of PCME, Ltd. products.